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Frequently Asked Questions | Kalamazoo Coupons
Help Center
About Kalamazoo Coupons
What Is Kalamazoo Coupons?
Kalamazoo Coupons is a discount card that works with all of our participating merchants.  This is the only discount/loyalty card you'll ever need. Kalamazoo Coupons is the best option when you are looking for stuff to do, places to eat, or a fun way to save money when you are shopping around.
How Does Kalamazoo Coupons Work?
Each card is pre-loaded with tons of buy 1 get 1 frees from all your favorite local merchants. Once you receive your card and activate it, you go to the "My Card" tab to view all the pre-loaded discounts. With each local merchant there will be ongoing extra monthly specials and promotions that you will be able to load to your card each month.

To redeem your discounts you can simply bring your card into each participating merchant for them to scan your card and redeem the coupon. There is no need to ever cut a coupon again and best of all you will never have to remember a coupon a again.
What Do I Get With My Membership?
Being a part of the Kalamazoo Coupons™ Membership program entitles each card-holder to gain access to our vast list of local merchants.  Due to the mass volume of our membership each participating merchant has joined our program to offer our members the best discounts on their products and services around.  Once the card is activated your card will automatically be pre-loaded with hundreds of deeply discounted offers from all participating merchants, these discounts are what we call MAC deals.

On top of these pre-loaded discounts, each participating merchant is provided merchant software that allows them to update their discounts/specials on a daily, weekly, and monthly basis.  These updates are than pushed out to our membership database on a weekly basis through email and the discounts are automatically added to our card.
Is There A Limit To How Many Deals I Can Use?
As long as you have a valid membership you can use your card as many times as you want. Most deals can only be used once, but new deals are being added to the card all of the time.
Is Kalamazoo Coupons In My City?
If you don't see deals in your area on this website, then check out our parent site by clicking the link below. Did you already activate your card? Great! You can use your existing account to log in to any of our websites around the country, and the card you picked up works at any merchant that participates in our program. Just look for the "M"

Please visit our parent site at MyAreaCard.com to see if we have a program in your city.
Can My Business Be On Kalamazoo Coupons?
Most businesses that can offer a discount are eligible to be on Kalamazoo Coupons. Please visit the Add Business page for more information on being a part of Kalamazoo Coupons.
How Do I Contact Kalamazoo Coupons?
If you are a consumer please visit our standard contact form
If you are a new business please visit the Add Business page
If you are an existing business on Kalamazoo Coupons, please login to your merchant account and click the "Contact Us" link
Does My Card Expire?
No. Once you have activated your card you can continue to use it indefinitely. Your card also gives you access to discounts found on several of our partner sites. For deals in other areas, visit MyAreaCard.com.
Activating The Card
Getting A Card
Awesome! You have decided to get a card! You won't be disappointed!
Please visit the Get A Card page and follow the directions to find a location near you. There is no charge to pickup a card, and you can use it as often as you want.
Activating A New Card
Once you receive your card you will need to activate it before using it. Activation is simple, just visit our Get Started page and follow the directions.

Ordering A Replacement Card
If you lost your card, hope is not lost. We can mail you a new card for a small handling fee of $3. Just login to your account and click on the "Lost Card" link.

Once you confirm that you lost your card we will immediately deactivate your old card and mail you a new one. While you are waiting you can give a merchant your phone number and they can lookup your account that way.

Once you receive your new card login to your account. You will automatically be redirected to an activation page. After your card is activated your deals will be transferred instantly.
Getting Deals
Searching For Merchants
Searching is easy. To find a merchant and their deals, visit our "Find Deals" page. Click a category on the left to search by category, or type in a keyword at the top.

If you want to narrow your results you can enter a city name or zip code.
Browsing Merchant Deals
To find deals from your favorite merchants, start by searching for that merchant, or merchant category (ie. Dining, Entertainment, etc). After searching click on the Merchant's business name. Their deals will be under their bio.
Getting E-Mail Updates
If you want to receive updates when a merchant posts a new coupon, just add them as a favorite. To add them as a favorite, visit their profile and click the "Add to Favorites" button. To change the frequency of these email updates, click "E-Mail Preferences" after logging into your account.
Qualifying for Loyalty Deals
Loyalty deals allow you to get even more savings out of your card. Merchants love loyal customers, and they want to reward you for it. To qualify for a deal you just need to scan your card a predetermined number of times. Once you qualify for the deal it will be added to your card automatically.
Using The Card
Redeeming A Coupon
Redeeming a coupon is easy. Just bring your card to a merchant and hand it to them during checkout. Make sure you mention you are using a coupon before you place an order.

If the coupon is a 1-time use coupon, then it will be removed immediately after the merchant scans your card.
Using Your Smartphone
Find Merchants And Deals
Finding merchants from your phone is easy. Just visit this website on your mobile phone. You can search by keyword or category just like our Desktop site.
Calling A Merchant
Calling a merchant is easy from the Mobile site. Just visit their profile on your mobile phone and click on the "Call Merchant" button next to their phone number.
Loading Deals
Did you visit a merchant and forget to load the deal? No worries. Just open up their profile on your mobile phone and click the "+" icon. Boom! The deal is instantly on your card!
Your Account
Updating My Contact Information
If you have moved, got a new phone, or changed your name you can easily change your contact information. Just login to your account and click on "Contact Information"
Forgot My Password
Did you forget your password? We do that too sometimes.
Resetting your password is easy, just go to the login page and click the "Forgot Password" link. Just enter your email address and we will email you a new password.
Managing E-Mail Preferences
We like to keep in contact with our members, but we realize some customers may not want to receive emails from us.

There are 4 situations where you will receive emails from us:

You triggered an event
This could be a password reset, support ticket, etc. These emails will only be sent if you trigger them. You cannot opt out of these messages.

Favorites E-Mail
If you subscribe to certain merchants by saving them as a favorite you will receive an email when they post a new coupon. You can opt to receive these updates weekly, monthly, or you can choose to disable them.

Member Newsletter
We will send out a newsletter on occasion (usually once a month). These emails will cover changes to the site, highlight new features, and give you tips on saving money. You can choose to disable these emails.

Important Update
These emails may be send to all of our members, members in a certain area, or only to you. These emails may be related to policy changes, planned downtime, etc. These emails are rare and you cannot opt out.

To change your email preferences, please login to your account and choose the "E-Mail Preferences" button.

Please note, if you cancel your membership we will no longer send you any emails.
Merchant Complaints
A Merchant Didn't Accept A Coupon
If a merchant didn't accept your coupon please verify that you have a valid membership, and that you are at the correct location (Some chains offer different deals). If you did everything right and they still didn't take the deal, then visit their profile page and click the "Report Business" button. We will review your complaint and contact merchant.
Filing A Complaint About The Quality of Service
Did you not get the service you expected? We encourage all members to review a business after they visit whether their service was good or bad. To submit a review, visit their profile page and click on the "Review" button.

Once you have submitted a review, our staff will look at it. If it is a negative review we will contact the merchant and try to resolve the problem.
A Merchant Is No Longer In Business
We don't want to be sending our deal-seekers to places that no longer exist so we need your help. If you visit a merchant and they are no longer in business, please visit their profile page and click the "Report Business" button.